Terms of Use

Service and contact

Tranoo is a mobile property marketplace developed and maintained by EIDELTA. Questions about these terms, accounts or listings can be sent to support@tranoo.app. Developer information is available on the legal information page.

Acceptance and your account

Read these terms and the Privacy Policy before creating an account. Account creation requires your explicit acceptance. Opening a document does not constitute acceptance. You must have the legal capacity and authorization needed to use the service and publish on behalf of another person or organization.

Provide accurate information, protect your credentials and report unauthorized access to support. Do not impersonate others or evade account restrictions. Google and Facebook sign-in also follow their providers’ terms. Public browsing does not require an account.

Listings, content and communication

Only advertise properties you are authorized to offer. Describe prices, locations, availability and characteristics accurately; update or remove obsolete listings. You are responsible for the photographs, messages and documents you submit and for permission to share them. Do not publish others’ personal information without authorization.

Fraud, misleading listings, unlawful content, harassment, discrimination, spam and attempts to bypass security are prohibited. Tranoo may review reports, remove content or restrict accounts to protect users and the service. Contact support to contest a restriction you believe was applied in error.

You retain rights in your content. Submission authorizes Tranoo to store, reproduce and display it as needed for the features you choose, including public listings and delivery of messages. It does not transfer ownership. Respect the rights in the application, branding and third-party content.

Transactions and paid services

Tranoo facilitates discovery and communication; it is not a party to a sale, lease or financing agreement. Listings and verification badges are not proof of ownership or guarantees of availability or conduct. Verify identities, property rights, documents and payment instructions independently. Complete binding legal steps with qualified professionals and authorities.

Where a paid service is offered, its price and conditions must be presented before purchase. Account creation does not authorize payment. Agreements between users remain their responsibility.

Availability, closure and responsibility

Tranoo is available on Google Play: features may change and errors or interruptions may occur. Report technical problems to support. Account deletion can be requested in the application; see the Privacy Policy for information handling after deletion.

Users remain responsible for their conduct and transactions. These terms do not exclude mandatory consumer rights, legal remedies or liabilities that cannot lawfully be excluded. Applicable mandatory law remains in force; no exclusive court or waiver of statutory rights is imposed here.

Versions and changes

Version 2026-10-10 is shared by the English, French and Malagasy documents. Material changes will receive a new version and be communicated through the service or official website. Registration acceptance is recorded with document versions and a UTC timestamp; it does not automatically accept future versions.