Question 1

What is tranoo?

Accepted Answer

tranoo is a mobile-first real-estate marketplace. You can discover properties for sale or rent, compare opportunities, contact owners or professionals, and manage property workflows — directly from your phone.

Question 2

Is tranoo free?

Accepted Answer

Downloading and browsing tranoo is free, and creating an account is free. Individual users can publish standard listings without a subscription. Professional and agency plans may include paid features — any paid plan and its terms are communicated inside the application.

Question 3

Where is tranoo available?

Accepted Answer

Tranoo 1.2.0 is available on Google Play. No tester registration is required. iOS is not published yet.

Question 4

How do I install the app?

Accepted Answer

Open the Download page and tap Get it on Google Play. Install Tranoo from its official Google Play listing. Updates are available through Google Play.

Question 5

Do I need an account to browse?

Accepted Answer

No. You can browse and explore listings without signing in. An account is needed to publish listings, message other users, keep saved searches, and manage your property workflows.

Question 6

How do I publish a property?

Accepted Answer

Create an account, complete your profile, then create a listing with accurate information, photos and media, and a price. After submission your listing enters a moderation step before it becomes visible. See the List a property guide for details.

Question 7

Why is my property pending?

Accepted Answer

Listings may pass through a moderation/compliance workflow before or after publication, depending on platform policy. A pending listing is simply waiting to be reviewed. You will be notified when the status changes.

Question 8

What does a verified agency mean?

Accepted Answer

Verification is a trust signal shown on an agency's profile. It means the agency completed the platform's verification steps. It is not a legal guarantee of a transaction — always verify documents and legal details independently.

Question 9

Can I edit my property after publication?

Accepted Answer

Yes. Published listings can be updated from your profile. Depending on the change, the listing may be re-checked before it goes live again.

Question 10

What happens when my property is sold or rented?

Accepted Answer

When a property is no longer available, mark the listing as sold or rented. The listing is then removed from active search results and kept as history so buyers don't contact you for unavailable properties.

Question 11

Can I report a suspicious listing?

Accepted Answer

Yes. Every listing and user profile offers a report option. Reports are reviewed by the platform's moderation team.

Question 12

Can I contact property owners directly?

Accepted Answer

Yes. On a property's detail page you can start a conversation with the owner or the professional representing the listing directly inside tranoo.

Question 13

How does the map use my location?

Accepted Answer

The map shows properties around you and can place a marker on your current position. Your location is only used for these location features, and you control the location permission on your device.

Question 14

Can tranoo work with limited connectivity?

Accepted Answer

tranoo is designed to keep working with limited connectivity. Recently viewed listings and saved properties can be browsed offline. Live features such as real-time messaging and cloud sync require a connection.

Question 15

How do I delete my account?

Accepted Answer

Open Profile in the Tranoo app and choose Delete account in the Danger zone section. If you cannot use the app, or you need to request deletion of data associated with Facebook Login, use https://tranoo.app/data-deletion. No sign-in is required to submit that request.

Question 16

Is tranoo available on iOS?

Accepted Answer

Not yet. tranoo is currently available for Android. An iOS version is not published at this time.

Frequently asked questions

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