Agencies
Agencies are professional organizations on tranoo. This guide covers how agencies work for owners, managers and agents.
What is an agency account?
An agency account is a professional company profile that can:
- Publish listings under the agency’s name
- Invite members (agents) into the agency
- Receive and organize inquiries
- Display recorded reviews and any explicitly confirmed verification status
Create an agency
- Sign in to tranoo.
- Go to Profile → create an agency profile.
- Add your company name, city, contact details and description.
- Add your logo and cover image.
- Save your agency profile.
Agency owner & members
- The owner manages the agency.
- The owner can invite members (agents) to join.
- Invited members receive an invitation; once accepted, they can publish and manage listings on behalf of the agency.
- Members can have different roles inside the agency (owner, manager, agent).
Agency verification
New professional verification and evidence-submission workflows are currently unavailable. The legacy organization-verification submission is also disabled in the current Android release. Do not send identity documents through this website’s support or feedback forms.
A badge must come from the backend’s explicit verified status for the relevant agency or agent. A professional account, logo, subscription, listing badge or complete profile does not establish verification.
Agency listings
- Agency listings are published under the agency name.
- Agents assigned to a listing manage it from their profile.
- Listings follow the same moderation workflow as individual listings.
Reviews
- Clients can rate and review agencies after interactions.
- Reviews are shown on the agency profile.
- Reviews may be marked as from a verified transaction where available.
Trust information
Only public trust information supplied by the backend may be displayed, such as an explicitly confirmed verification badge or recorded reviews. Private evidence, internal review statuses and administrative notes are not public profile information.